Met with customer and spoke with her regarding the issue they are experiencing. Customer showed us inside and to their main level master bathroom. Customer states the shower is clogged and was holding water the day before. Customer states that she attempted to clear the shower but was unsuccessful. We inspected the shower drain and found a buildup of hard water deposits causing it to drain slowly. We presented the customer with an estimate to clear the shower drain with a machine. The customer agreed and after getting signature approval we began work. Broke up the hard water deposits and ran tub machine through the shower p-trap and beyond roughly 15-20ft. Cleared the drain and pulled back a good amount of hair and hard water buildup. Once the line was clear we flushed it with hot water to clear out any remaining debris and then ran the shower. Shower is now draining properly and customer is satisfied. Customer paid for today’s service with a card.