Met with customer and spoke with them regarding the issue they are experiencing. Customer showed us inside and stated that while their fiber optic cable was being installed in the yard outside the company installing it hit their sewer line which then caused a whole home backup. This happened a few days ago and the pipe has already been repaired and most fixtures in the house are working properly. Customer showed us to the master bathroom on the main level of the home and stated the tub is still clogged and there is still sewage from the backup. It is a freestanding tub and we did not think a machine would be able to go down the overflow for it. While testing to see if we could clear it with a plunger the clog cleared and the tub began draining properly. We then tested it thoroughly and ran a large volume of water as we cleaned the tub from any leftover sewage. Tub is draining properly at this time. Customer is satisfied and paid for today’s service with a card.