Marc could not have been a nicer and more competent guy. He extended his hand in friendship and that is very important to me. He gave me good advice and I felt as though his price quote was fair. He needed to go to Home Depot to complete the job and the tool he purchased ended up being of no help. He was cheerful in spite of this disappointment. Because of him, I would consider using TE again for any plumbing issues. I am sincere in all that I say and I grateful for the entire situation. My any thanks