Today we came out for main level not heating 2015 Goodman furnace found failed igniter in attic. Upon inspection of main level furnace found second level hvac system completely frozen from compressor outside to evaporator coil located in attic. System is critically low on refrigerant and evaporator coil is leaking. Installed new igniter and tested main level heat, signed customer up for two system home care and scheduled install supervisor to give options on updating ac and coil on second level. Also left a band aid repair option.