Upon arrival, customer notified us that the master bathroom heated floor is not operating as intended. Customer has conducted his own diagnosis and is almost certain that the controller/thermostat is the reason why it’s not operating as intended. We will conduct a voltage test and om’s test to determine what the issue is and provide that information to the customer. Customer also mentioned that the can light on the far left side in the middle is flickering and intermittently going out. The light is only putting out approximately half of the output of the other fixtures. Customer stated that he has replaced the bulb multiple times and it has not seem to fix the issue. We will conduct a diagnosis to determine why this light fixture is intermittently working and provide the customer with an option to ensure that it operates long-term.