Technician came out to inspect my heater units. During the inspection, I observed excessive drilling. I called out to him to ask why drilling. He stated it was apart of the inspection. He continued the Inspection and came down to brief me on on one unit and show pics. He resumed with Inspecting the other unit and also briefed me on that one as well. I work from home so after my shift was over, I proceeded to lock the attic door, but it would not close since the lock had been compromised. The technician was well aware the attic door wouldn’t close and did not say anything to me. He left it as it was and left. I don’t understand why he would break the lock. I hired the tech to inspect the units- not to break my locks. Now I question the technicians work and the reason he was in my home?
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are very sorry to hear expectations were not met. We take your feedback seriously and will definitely look into this. Please reach out to us at 770-229-5566.
