Upon arrival customer stated they had multiple companies out. First company replaced indoor TXV. Second company found system to be extremely low on refrigerant and gave price to replace system. During our evaluation found system to have 0 psi refrigerant. Found indoor coil rusted and multiple locations of oil spots. Coil has a refrigerant leak. Talked with customer about repair vs replacement. Customer is leaning towards replacement. Talked with customer about comfort Advisor Visit and set up comfort Advisor Visit for today as soon as possible. Comfort Advisor Visit set up for today confirmed by office.