Adam did an amazing job yesterday. He was very prompt, knowledgeable and nice. I will use him for all my plumbing needs going forward!!!
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Jonathan was sent out to do the service, he did an amazing job and he was very knowledgeable about the job and explained everything he did and why. He was very thorough as well. Couldn’t be happier with his service. Thank you
Response from Comfort Experts Inc.:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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We had a semi annual maintenance call, and everyone we encountered was friendly and helpful.
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Showing up at 9:00 at night after I texted I was not home when I got the message he was on his way is ridiculous I was sick and in bed and had to get up to see the repairman
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for this job, I did a super tune up. Deltas were good. Homeowner had replacement filter for me to change. Inducer amps good. Drainline tested clear. At the outdoor unit refrigerant was good. Capacitor was in tolerance. Running amps are good. In rush a little high. suggested IAQ and hard/soft start. Homeowner declined.
Customer is selling home just needed to locate cleanouts for buyers. Ran camera and located cleanout in front of home.
For this cooling tune-up I inspected the customers upstairs and downstairs furnaces and condensers. The upstairs system was replaced by us in 2023 and I did not see any issues or cause for concern at this time. The downstairs system is 14 years old and original to the home. The system is low on refrigerant as I had a 4° sub cool and a 44° superheat indicating the system is undercharged and the system is leaking from the evaporator coil. I only had a 5° Delta from return to supply. Additionally at the condenser the contactor is pitted and the ohms reading were low indicating that contactor could fail in the near future. I spoke with the customers about their options and my overall recommendation would be system replacement as the repair costs are expensive and more than half of what a potential new system could cost. The customers would like to speak with a comfort advisor about system replacement to weigh their options and the difference in repair costs and replacement costs.
Evaluation on trane gas system home inspection report said coil and plenum needed to be sealed that some corrosion on secondary drain pan, and that system needed to be serviced. Checked coil and plenum for air leaks sealed coil door with metal tape system is sealed appropriately secondary drain pan corrosion is normal for a horizontal split system and system has had regular maintenance, records are available.
System filter was clean the Delta within range. all safeties on the furnace are working. Both Plenum’s are clean. the condenser outside was very dirty so condenser was cleaned. capacitor with intolerance. refrigerant with range. System heating and cooling
On arrival system running and cooling producing a 22 degree delta. Indoor unit clean and in good shape, biological growth beginning to form in supply plenums. Outdoor unit passed all electrical testing but compressor is overamping on start up. Customer declined all recommendations at this time.
For this job, I installed the Aprilaire upgrade kit and filter along with the attic tent the customer ordered.
Callback on the previous duct cleaning crew. Cleaned the return plenum along with the return ducts.
