I really appreciate tge professional and friendly service I have received over the front desk to the technicians. I continue to recommend you to my friend's. Thank you all.
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Great service from a great company. Technician thoroughly explained in detail the service provided and recommended what was needed to keep our units running efficiently.
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Mike and Colby worked on our a/c problem. Both are very highly trained Technicians who know there job very well. They found the problem after very intense troubleshooting. A part is on order to repair the system. They answered all my questions fully and in detail. They both refledt great credit upon themselves and the company they work for. Would reccommend their services anytime
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Zak is an amazing technican. Highly qualified. He explained everything in detail about what working on and how the system works. Very friendly. He reflects great credit upon the company he wrks for. Will definetly reccommend him.
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Excellent and very thorough work. It was a pleasure. Thank you for this service. The tech was the best.
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Yaz was dispatched to our home to fix a problem with our a/c unit blowing warm air. He arrived within the time stated to us. Found the problem to be a bad coil.. Told us he had to order a new one that should take a couple of days. Very friendly and knowlegeable
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It is my feeling that the company tries to sell things I do not need. It is interesting that the "before" picture was conveniently blurred while the "after" picture showed was very clear. It is my belief that I was taken advantage of and sold something I do not need. I will be cancelling my membership in the "club" which I think is another way to get money.
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Siri to perform a heating tuneup zone board wasn’t giving me any power to the equipment until later now it’s currently cooling and heating has some biological growth on the drain pan blower a little dirty, refrigerant and range. Outdoor condenser fan is loud.
9/28/24 Said that it was a little too late and needed to be rescheduled
Replaced primary electrical. Spoke with customer more about a membership and she decided to subscribe.
.Found failed primary electrical unit. Did not have another on my van. Sold the work and need to return Monday Sept 9 between 330 and 630.
09/03/24 TS- standard PTU on a new build. No issues but house has no filtration system. Informed about whole house or single for waterheater. Also osmosis system under kitchen sink.
On arrival system running and cooling producing a 20 degree delta. Indoor unit was clean and drain lines flowed when flushed. Outdoor unit passed all electrical testing. I recommended surge protection and a soft start to both protect and reduce wear and tear on the system. When I left system running and cooling.
Inspected water heater in garage is 10 years old No issues. Spoke with wife about different options for replacement. Water heater does not have any issues at this time but looking to replace at some point soon. Customer said she will speak to husband about options and call us when they are ready to do something about the water heater.
On arrival systems running and cooling producing 20 degree deltas. Indoor units had significant biological growth. The outdoor units passed all electrical inspection but one was overamping on start up. Customer would like plumbing comfort advisor to discuss tankless water heater and water purification system.
For this evaluation I showed up to the customer's home and she stated the unit was only blowing hot air and the compressor sounded like it was short cycling. I started off in the air handler where it was running but I did not feel refrigerant flowing through the lines. When I went to the condenser I opened it up and saw the capacitor had melted the center wire and broken off. I replaced the capacitor and the system started functioning normally, however due to the rain I was unable to gauge up to measure refrigerant. There are a number of reasons the wire could have been fried but my thoughts are a power surge from the storms or a loose Spade connection. I talked to the homeowners and they asked about whole home surge protection so I explained what it does and how it works and they elected to have it installed. I installed it on the 45amp AC breaker and both green lights were on indicating the house was protected.
Tech arrived at a membership tune-up. Upon inspection the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Delta was within range. The filter was dirty. The drain was clear. The customer was informed of recommendations today. She decided to upgrade to an AprilAire filter. This item was installed and functional today. The system was functioning upon departure. She would like to be emailed a copy of the Titanium Membership information.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter.
Completed annual heat and air conditioning tune up.
Tech arrived at a 2 system warranty tune-up. Upon inspection, the downstairs capacitor was out of tolerance and replaced. The condenser coils were hosed off to assist with air flow across the coils. The filters were clean. The drain lines were clear and bleach was poured. The UV bulbs were expired. The customer was informed of recommendations today. He will hold off and do all recommendations later at one time. The systems were functioning upon departure.
04/02/24 Tyler S- quoted on replacing frostproof bibb in backyard yard, also quote on new kitchen faucet installed. Customer instantly declined price. Frostproof bibb would need to be chiseled out of wall and water off
