Very nice man, friendly and seems very knowledgeable. A great first time service offer. Would definitely recommend them.
Overall Experience
Quality
Price
Convenience
Was very satisfied with Dennis and his work and knowledge of HVAC units. Send him anytime he is available. Office personnel were polite and helpful.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dalton is a polite and courteous individual. He also endeavors to correct/repair any problems with the HVAC unit. Also important is that he listens to the customer regarding problems with the unit and lets the customer know that he values their input. Great Technician
Response from Comfort Experts Inc.:
Thank you for being our customer!
Overall Experience
Quality
Price
Convenience
Installed ice maker line for refrigerator
Install water valve shut off and tie into trunk line set for tomorrow first call so I can gather material
Called customer she wants a water line added for new refrigerator wants to schedule appt for wed free estimate pleaschedule for wed estimate for Daniel Hollis to run line to ice maker
Installed 3 customer provided lav faucets one kitchen faucet and toilet fill valve tested for leaks no leaks job complete
This is not a call back there are no leaks tested water heater there is no power now going to the water heater seems to be issue with power coming from breaker box picked up check for comfort experts customer is not home until after 4 per mark can go bk to check electrical at 4
2015 furnace. 2025 evaporator coil. 2020 condenser unit. 1" filter replaced. Drain clear. Blower clean. Evaporator coil clean. Condenser unit washed. Refrigerant charge acceptable. DeltaT acceptable. Dryer vent is venting into attic and there is a lot of lint all about. No attic tent. Homeowner is aware of all systems and it's functions. Homeowner told me his wife passed in Oct 2024 and he has minimal finances to get the products I spoke about.
5/31/25 When we arrived the homeowner said he shutoff the system because water was leaking through his ceiling. Nathaniel and Aaron went into the attic and flushed a gallon of water through the primary and secondary drain, checked drain pan for cracked pan also checked duct pressures and temp splits, checked refrigerant pressures including superheat and subcool. The secondary drain did not have water in it and was letting air back in causing the primary drain to not drain backing water up into blower area. Filled both traps cycled on system for an hour and rechecked, unit is working good at this time. Previous spots of water are dry in the system, I do not see any visable damage from the water. We will come back Monday and double check install again. 6/2 Aaron checked back and went into the attic and checked the sheetrock it was all dry so I moved insulation back around. Hooked up gauges checked refrigerant pressures including superheat and subcool and added 16 Oz of Refrigerant to
Install 42k hz heat pump keep current filtration includes code kit, new supply plenum and duct seal
5/29/25 Pausing job will finish water tomorrow morning Daniel and Mark W Job is complete installed all new water lines from well to fixtures in home Thoroughly explained to home owner per me and mark some sort of building or shield needs to be built around well housing pressure tank and filter to protect from freezing temps Job is complete JOB IS FINANCED THROUGH GOODLEAP Customer is gonna do customer provided faucets when she calls bk in a few wks she wants Daniel and Mark
Sold level 3 electric h/p horizontal 42k with code kit, rebuild supply plenum and seal.
Homeowner states as I arrived that they are moving. Home is being boxed up. Inspection complete. Filters replaced. Drain lines clear. Indoor units clean. Main unit UV bulb is outside of manufacturer specifications of kill ratio of 24 months. Blower wheels clean. Condenser coils cleaned. Refrigerant charge acceptable. Amps and volts acceptable. Offered duct cleaning service. Both systems cooling well. Left pool house system off and main house to the desired homeowner temp upon departure.
Previous technician had removed the silicon hose on the furnace pressure switch and had caused the burners to not come on. Reattached the hose and performed function check. System running normally upon departure.
Upon arrival tech removed old evaporator coil tech installed new evaporator coil tech did a pressure test as well as pull a vacuum down to 500 microns tech let the vacuum hold forn15 minutes once tech was 100% positive that there was no leaked tech charged system to its proper refrigerant readings tech then cleaned up work space and talked to homeowner
Arrived to no cool. Found that the system had shut down on a high pressure sensor. Performed a hard reset and system started up. All pressures and temperatures were in normal range. Let the system run for about 45 minutes to try to see if the system would fail again. Could not diagnose a reason for the failure. System running and cooling the home upon departure.