found the compressor locked up. Tech did manage to free up the compressor by using a hard start kit. Refrigerant levels were low. The compressor did sound abnormal when the pressures were getting low. AC leak freeze was added last year. Tech did advise to not operate AC until a solution has been provided. Field supervisor was contacted to provide alternative options due to financial challenges. Cooling is down for now. Hold off on repairs until Mike is contacted based on a decision of the the homeowner.