Overall Experience
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Overall Experience
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Price
Convenience
Communication is lacking. Receiving phone calls a day in advance is not acceptable. The service tech needs to email locations for inspections so that I can notify our customers, and an escort meet with the tech at the facilities. I can't have a Nelbud tech just show up at our facilities.
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Overall Experience
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Convenience
Overall Experience
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Overall Experience
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Last service was ok. They were not able to light the fryer pilots on the last 2 jobs.
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So, if someone does read these, please have the tech. inform me when they will be on sight. Thanks
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Please make sure the stores are getting cleaned when your team comes for the stack cleaning.
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I would like to have better plan for scheduling of repairs. Maybe a 48-hour window. Thanks
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In the future it would be helpful to schedule ahead. Email preferred. Thanks
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Overall Experience
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Overall Experience
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Convenience
Sprinkler Head Replacement Needed: During the recent inspection of the sprinkler system, the technician noted that multiple sprinkler heads were found to be corroded and need to be replaced. 5.2.1.1.1* Any sprinkler that shows signs of any of the following shall be replaced: (1) Leakage (2) Corrosion detrimental to sprinkler performance (3) Physical damage (4) Loss of fluid in the glass bulb heat-responsive element (5) Loading detrimental to sprinkler performance (6) Paint other than that applied by the sprinkler manufacturer The proposal below is all-inclusive and includes all parts and labor. You can accept this proposal electronically or contact me directly.
Dry system tripped. Anti-drain the system and reset the dry valve and left in service. Got a material list for pipe needed to make repairs for the leaks in the outside dock area.
Sprinkler Inspection Dry South end of building: FP Annual Dry Wet Basement Outside Wall Tire Shop: FP Annual Wet Dry North Specialized Equipment: FP Annual Dry Wet Basement Outside Wall Tire Shop: FP Annual Wet Wet Just outside Fire Truck Fleet Room: FP Annual Wet
Sprinkler Inspection FP Annual Deficiency: Five year due Suggested for Wet Mechanical room: Gauges on system need replaced per five years
Sprinkler Inspection Wet Front of truck bay: FP Annual
Sprinkler Inspection Wet Garage: FP Annual Wet
Sprinkler Inspection Wet Basement Exercise Room: FP Annual
Sprinkler Inspection Wet Riser #3 Facility Maintenance Garage: FP Annual Wet Wet Riser #4 Assistant Managers Office Closet: FP Annual Wet Wet Riser #2 Recreation Welding Shop: FP Annual Wet Suggested for Wet Riser #4 Assistant Managers Office Closet: No hydraulic nameplate Suggested: No hydraulic nameplate on any of the risers Suggested: Gauges needs replaced on all systems per five years
Sprinkler Inspection FP Annual Suggested for Wet Multi purpose Room #3 in storage Room: Indication of a riser room sign, displaying where riser room is needed
Sprinkler Inspection FP Annual Suggested for Wet Mechanical Room Behind Front Desk On Riser: Gauges need to be replaced marked 2015 Suggested: FDC missing caps Suggested: FDC missing sign
