I have received several comments about how well the crew did on the hood cleaning. Everything went smooth on my end and I would prefer to have this crew (IN 1, Joseph Resler, Brandon Buis) out at all future cleanings!
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The last 24hrs my confidence in you as one of our contracts here was shaken to say the least but, the gentlemen that came out quickly after our inspection this morning did a great job of assuring me that we would have a working solution to fix our problem here. They worked quickly to find the problem and got me a resolution that not only protects my business but also before the time frame they originally quoted me. The way they took ownership of the problem and apologized for all the issues and confusion that was caused was exactly how I would handle an issue in my restaurant. Great job guys!
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Geran, Kenneth, and Steven did an amazing job! Seeing the before and after pictures really puts what you do in perspective, and I thank you immensely for your work.
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Listen!! Charon, Matt, and Brandon are AMAZING. I have had Matt & Charon the last few times for our hood cleaning. They communicate their time frame, show up on time, polite, hard workers, and always leave our restaurant in a better position than when they arrived. They are clean and thorough, and I will always request them at my location for all my hood cleaning needs. Give them the bonus, a gift card for all their hard work. They really deserve it.
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Always a great experience as these guys are the best! Special shout out to Katie for dealing with our wacky issues in scheduling.
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I have been very impressed with Nelbud's FLS services. I am very happy with Jaymes, he does a very good job and very professional.
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Charon and Matthew were fantastic. They were indeed the best techs I have had the experience of working with to clean our hoods. They were on time, courteous, professional and extremely clean. I was able to be there at the beginning and end, and you have two great employees working for you. They definitely worked hard. I'd love to request them on future visits. Thank you for taking care of my business !!
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Questioning why they pulled off the insulation around the air duct.
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Had hoods cleaned and this is the second time in a row that the pilots where blow out and not ignited.
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The service technicians did a good job at cleaning the hoods in my kitchen, although they left me a giant mess to clean up the next day. There was a brown dirty water left all over the kitchen floor and there was white debris covering the dining room floor. It was unfair to my staff to have to clean all this up before even starting their work day.
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Replaced (2) emergency lights in lobby and (1) exit/ emergency combo above the back door.
Kitchen Suppression Inspection Ansul R-102 6gallon Over oven: FP Semi Annual
Replaced and tested module and DD on south unit. Panel left normal.
Emergency / Exit Lights and Kitchen Suppression Inspection
