I have received several comments about how well the crew did on the hood cleaning. Everything went smooth on my end and I would prefer to have this crew (IN 1, Joseph Resler, Brandon Buis) out at all future cleanings!
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The last 24hrs my confidence in you as one of our contracts here was shaken to say the least but, the gentlemen that came out quickly after our inspection this morning did a great job of assuring me that we would have a working solution to fix our problem here. They worked quickly to find the problem and got me a resolution that not only protects my business but also before the time frame they originally quoted me. The way they took ownership of the problem and apologized for all the issues and confusion that was caused was exactly how I would handle an issue in my restaurant. Great job guys!
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Geran, Kenneth, and Steven did an amazing job! Seeing the before and after pictures really puts what you do in perspective, and I thank you immensely for your work.
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Listen!! Charon, Matt, and Brandon are AMAZING. I have had Matt & Charon the last few times for our hood cleaning. They communicate their time frame, show up on time, polite, hard workers, and always leave our restaurant in a better position than when they arrived. They are clean and thorough, and I will always request them at my location for all my hood cleaning needs. Give them the bonus, a gift card for all their hard work. They really deserve it.
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Always a great experience as these guys are the best! Special shout out to Katie for dealing with our wacky issues in scheduling.
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I have been very impressed with Nelbud's FLS services. I am very happy with Jaymes, he does a very good job and very professional.
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Charon and Matthew were fantastic. They were indeed the best techs I have had the experience of working with to clean our hoods. They were on time, courteous, professional and extremely clean. I was able to be there at the beginning and end, and you have two great employees working for you. They definitely worked hard. I'd love to request them on future visits. Thank you for taking care of my business !!
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Questioning why they pulled off the insulation around the air duct.
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Had hoods cleaned and this is the second time in a row that the pilots where blow out and not ignited.
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The service technicians did a good job at cleaning the hoods in my kitchen, although they left me a giant mess to clean up the next day. There was a brown dirty water left all over the kitchen floor and there was white debris covering the dining room floor. It was unfair to my staff to have to clean all this up before even starting their work day.
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Emergency / Exit Lights, Kitchen Suppression, and Portable Extinguishers Inspection 44: FP Annual Elight Amerex 375 3.75gallon Right end of hood S1: FP Semi Annual Amerex 375 Amerex 475x2, 275 4.75gallon x2, 2.75gallon Beside other system S2: FP Semi Annual Amerex 475,475,275 5: FP Annual (4) Extgrs Deficiency for Amerex 475x2, 275 4.75gallon x2, 2.75gallon Beside other system S2: Hood 2 needs detection line replaced and 11 new scissor links due to excessive grease build up and slow trip. Very hard to change links also Inoperable Deficiency for 44: 4 combo emergency lights and 2 emergency lights are bad. Need to replace with LED combo lights and LED dual head emergency lights. All are black and in back of house and outside by delivery door
Kitchen Suppression Inspection FP Semi Annual
TN 311541258 Kitchen Suppression Inspection Ansul R-102 9 Gallon Right Hand Side Of Hood: FP Semi Annual
