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Overall Experience
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Price
Convenience
Overall Experience
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Price
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Hoods were dirty, walls were filthy with the mess they made, floors dirty,
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Good Morning, I have a problem after our cleaning done my fry hood vent were not working after calling my maintenance guy he discovered that during the cleaning someone disconnected the wires.
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We are terminating your services. This last visit was the worst I have seen yet. There's never any response to emails or phone calls. This includes my previous email that included all this information, which is why I am forced to do a review instead. Your team moved our equipment around and didn't connect the gas line back on TWO different pieces of equipment when the gas was left on. This obviously caused a lot of issues the next day when we came into a gas leak. Half of our hood system was put together incorrectly which caused violent vibrations and extremely loud noises. If there had been ANY communication and not complete ignorance of me and my restaurant then we might have been able to resolve these issues.
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They did throw their gloves on the parking lot after they were gone.
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Careless 2 times in the last 6 months they have unplugged ovens for cleaning with product in the ovens causing loss of product to the tune of about $1,000
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Overall Experience
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Overall Experience
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Service performed on 3/7/19. Ductwork & Hoods looked fine. Exhaust fans (3) were cleaned ok at best. Grill station exhaust fan was not cleaned at all. Inspected yesterday morning after service.
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