For this job, I worked on a evaluation on this gas furnace system. Thermostat buttons were not functioning, I jumped the wires and unit came on like normal. Thermostat was under warranty, and it was replaced with no charge. Duct cleaning was recommended due to dust levels in home, I explained to customer that it includes the duct cleaning, blower clean, coil clean and a microbial mist for his ducts. Customer will take a look at it and make a decision later on. Thank you for choosing Comfort Experts, have a great night!