Blake was to be very thorough and explained everything that he found clearly. I didn’t do all he recommended because of the cost but that which I felt was the most important at this time the most
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Was informed of his pending arrival prior to arriving. Very professional and thorough.
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Devyn was very professional and went over everything he did and made a couple of suggestions but was not pushy! Very professional and mannerly!
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Dennis is awesome. Very thorough. Explains all in great detail. Overall experience total greatness. Thank you Dennis.
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Technician was quick and efficient.
Response from Comfort Experts Inc.:
Thank you Brad!
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Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The surge protector was functioning. The filter was dirty and replaced. The drain was clear and bleach was poured. The UV system was functioning. The Delta and refrigerant was within range. The customer was informed of recommendations today. We will wait until the next trip to upgrade the UV system when the current bulb is expired. The system was functioning upon departure.
Tech arrived at a membership tune-up. Upon inspection, the blower capacitor was out of tolerance. The there was an outdated box filter installed. The Delta and refrigerant was out of range. The drain was clear and bleach was poured. The heating system reached complete ignition. The UV system was not functioning. The customer was informed of recommendations today. She decided to move forward with replacing the capacitor and adjusting the refrigerant. These tasks were performed and tested. The system was functioning upon departure. She will consider other recommendations and call back in at a later date.
Tech arrived at a warranty tuneup. Upon inspection the capacitor was within specs. The outside system was functioning. The filter was dirty and replaced. The ductwork and blower area was dirty. The system had growth throughout. The Delta was within range. The condenser coils were hosed off to assist with air flow across the coils. The customer was informed of recommendations today. She will speak to her husband about ductwork and the IAQ 200 System and Air Cleaner. The system was functioning upon departure.
During inspection verified that system was working properly Spoke to customers about recommendations for the system to help prevent buildup and extend the life of the system and customers wanted to have some time to talk it over before committing to anything and said they would call us if they decided to move forward with any recommendations
System could benifit from level duct cleaning and auv system. All this is in my estimates. She needs to talk to husband before any decisions can be made.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Delta and refrigerant was within range. The filter was dirty and replaced. The drain was clear and bleach was poured. The customer was informed of recommendations today. He decided to move forward with upgrading the box filter to an AprilAire filter. The filter kit was installed and the new filter was installed. The customer was given reorder information. The system was functioning upon departure.
Tyler L completed electrical tune-up opened up the panel tightened connections had a surge protector as well everything was good inside of the panel there was an open low voltage box outside as well we put a plug cover on a plug in the living room we replaced a plug in the living room as well and replaced a outlet in a bathroom with a GFCI
Tech arrived at a 45. Upon inspection, the system was not cooling. The outside disconnect was checked and was in the Office position. The breaker was repositioned and the system regained functionality. The system was cooling upon departure.
Tech arrived at a membership tune-up. Upon inspection, the duel run capacitor was within specs. The contactor had minor scorching. The filter was dirty and replaced. The drain was clear and bleach was poured. The UVC system was switch to run continuously. The basic UV bulb was out. The heating system reached complete ignition. The inducer motor was pulling close to max amps. The customer was informed of recommendations today. He decided to move forward with replacing the basic UV bulb. This item was replaced and functioning. The system was functioning upon departure.
Tech arrived at a warranty tuneup. Upon inspection the capacitor was within specs. The contactor was in working condition. The surge protector was functioning. The Delta was within range. The Filter was dirty and replaced. The drain was clear and bleach was poured. The UV bulb was not functioning. The customer was informed of recommendations today. He decided to move forward with replacing the existing UV bulb. The bulb was replaced, tested, and working. The system was functioning upon departure.
On arrival both systems were running and cooling. Both indoor units had clear drain lines, clean coils and clean blowers. The outdoor units were both in good shape after cleaning and passed all electrical tests. I recommended a compressor saver kit for the newer unit and with the customers permission i installed it. As I left I ensured that both systems were running and cooling. Thanks for choosing comfort experts and have a great day!
Tech arrived at a membership service call. The customer mentioned that she was having thermostat problems. The thermostat was not functioning at this time. The customer recently replaced the batteries and they were in backwards. After repositioning, the thermostat began functioning. The drain system was checked and was found to be clogged. The trap was disassembled at the sink. Everything from the sink trap up was cleared. The trap was fastened and there were no leaks observed. The sink was tested and was draining slowly. Chemical was introduced and helped the flow. The customer was informed that if this happens again, a plumber should be called as the AC plumbing should be clear. A treatment strip was added to help keep the drain system clean. The system was functioning upon departure.
