Mark did a good job. A nice man that seems competent. Hunter also seemed very competent.
Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Zak provided not only the solution to my immediate problem, Identified potential safety issues, and knew what would be best for my financial situation .
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Have used Comfort Experts for years, trust their work and service is always top notch.
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Overall Experience
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He is a great representative for your company. I liked the understandable information he presented. As for as pricing, I do not know how other companies would compare.
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Arrived fit service Eval Hard start kit failed Replaced and system running fine at exit
Arrived fit service Eval Locked rotor code Capacitor and hard start kit fine Tightened all high voltage connection and all measurements in tolerance at low and high stage Cleaned Condenser coil as well since high pressure lockout was the most recent other error code
Arrived for eval Customer stated the system stop working last night Ran test and found out that the cap is out Replaced cap and tested delta. I got 18 Checked drain and it worked too
Goodman heat pump with air handler installed in 2014. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel has some build up starting to form. Evaporator coil is clean. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed.
Arrived for service Eval System not running No error codes on board or cool cloud Wet switch is dry Rest system and ran fine System failed last night during storm Highly recommend surge protection Homeowner declined at this time
Arrive for service Eval Dual run cap way out of tolerance Replaced with warranties Replaced filter and customer supplied UV bulb Recover surge protection and upgraded UV system
On arrival system had no power to the furnace. I found a lose fuse to the high voltage switch, once replaced the system ran and cooled. I recommended getting an electrician to replace the switch and to flush his drain lines as they are getting dirty.
He had one breaker tripped most likely because of the condition of the outside boxes that the plugs were in but he is not using them currently and I gave him an estimate for replacing his 2 prong outlets
This system has 400 head pressure beacuee the condensor was filthy. After a good washing it's at 300. The system is in tolermace and ready for cooling.
During inspection verified that system was working properly Spoke to customer about recommendations for the system and customer wanted to hold off for now due to him planning on later switching the indoor unit from gas to straight electric Left customers house with system operating properly
Performed inspection small home customer has a tankless water heater but doesn’t have service valve kit installed so it can be descaled. I wrote estimate to install service valve kit for tankless to descale and also replace kitchen faucet and piping under kitchen sink.
Heating tune up. Outdoor coil was dirty and cleaned All components were working and in tolerance
Send aaron out Customer is going to have second opinion from company they know ,will call back in if they if they want to move forward with repairs or if they want me to have a comfort adviser come out for them,left system heating won't let me set follow up due to sold estimate so please send aaron back out
On arrival system was running in cooling producing a 20 degree delta. The indoor unit had clear drain lines and a clean blower and coil. The outdoor unit it passed all electrical testing but the compressor was starting slow. With the customers permission I installed a compressor saver kit to remedy this. When I left the system was back on and heating.
