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Jerred was phenomenal. Very grateful he was our tech. Extremely thorough and helpful. Will always request him when we call!
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Thank you for prompt friendly service! Another 110 degree day and he completed everything. Knowledgeable and friendly. Asset to Hobson Air conditioning!
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Super service! Hobson Air is fortunate to have Ryan on their team
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Ryan listened to my AC concerns and knew what needed to be done. Ryan is a true professional. Ryan and Brock worked efficiently and my AC is working perfectly. Thank you for all you do!
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Our technician, Eddie Navarro, was courteous and knowledgeable.
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Professional service with thorough knowledge of the work required.
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Marshall G. completed a thorough maintenance check on our AC and Heating system and provided information on services available from Comfort Experts, Inc. Professional and knowledgeable.
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Eval- when I arrived the evaporator coil and Condenser were frozen solid. Had to turn on furnace just to melt the ice Once ice thawed out, turned on system to check operation status Gauges told me we were low on Refrigerant, 4 degree subcool Sat temp on Low side was 31 degrees Went ahead and leak checked, found leak in evaporator coil Did not find leak in Condenser Went over price of Evaporator coil without Warranty coverage $5,500, recommended that replacing was the best option, this is the fourth call this summer Need to schedule Comfort Advisor for tomorrow morning 11 am Rob G- preferable Thank you for Choosing Comfort Experts, have a great night
Arrived for rec work/IAQ estimate Replaced damper motor Homeowner declined IAQ work today but will talk to his roommate to decide when they want it done
Customer is going out of town and wants to talk to his wife on when this should take place.
Service eval Low on refrigerant due to rusted evap coil Comfort Advisor today at 6
Replaced indoor unit coil and checked system charge
7/17/25 For job I performed a evaluation. The system had froze at so.e point on 7/16/25 but had not done again since then. I told the homeowner it is likely caused by airflow or refrigerant issues. Service to IAQ, need to order damper and schedule Zak to complete damper replacement and give estimates for sealing the system due to cool air leaks in the attic. Refrigerant was wnl, perfect 20 delta. I left the broken overheated damper open and unplugged to not cause airflow restrictions.
7/1/25 Filter fine System low on refrigerant again Lineset freezing up Pausing call
Found clogged drain clear drain unit now draining properly paid in full by credit card
Spoke with customer about changing TXV to piston to get better cooling capacity out of their unit sending estimate to customer also spoke with customer about service agreement
At arrival circuit breaker was defective with only 1 leg supplying 105volts. Replaced circuit breaker. Made a STRONG recommendation to upgrade service. Stating multiple concerns with age and installation integrity.
Performed evaluation Upon arrival system was off Restored power and indoor unit turned on Outdoor unit was not operational Main electrical components on condensor are in tolerance Inconsistent high voltage to disconnect 105 right terminal 10 Left terminal Inspected main breaker box and found multiple breakers are tripped Once resetting burning smell came from breaker box (lower breaker bottom box) Due to multiple levels of failure electrical inspection is reccomended System left off at exit Schedule electrical technician for tomorrow 05/14/25
We will install 1/4 turn stops at 3 toilets
Customer had questions about adding water safety, answered their questions and installed it. Tested and worked like it's supposed to.
3/5/25 Customer was called into work and not home at the time
