They suppose to do annual laundry duct cleaning for both guest laundry and main laundry. Did not cleaned guest laundry ducts at all, just took pictures and said it is cleaned. They came up with 8" brush and three 3' extension rods to clean guest laundry ducts that are 4" and goes from 2nd floor to roof that is approximately about 65' long. So guest laundry ducts only thing they did is taking pictures. For main laundry they just cleaned under the dryers and duct by dryers. Did not cleaned whole duct length and went is full of lint but they did not do anything. Anyway they said they are coming back but I received emails that says service completed and invoice for $ 590 to just for taking pictures of guest laundry ducts and another $590 without completely clean main laundry ducts. I just pick one star because that is minimum otherwise it should be ZERO starts. Went through same issues last year but finally came up with proper equipment's and complete cleaning after few follow up calls. Expected to coming prepared this time but it was disappointing.
