I called your office yesterday to order an extinguisher for another building I own. I did not get a call back. A tech was sent to my office to do an annual inspection of the unit at my office. I did request that service and it was not due yet. Apparently, it does not make any difference. I do not want any more inspections than are required. The tech was most helpful to get my original request addressed. It has not been done yet, but I now know it has been ordered. So, my tech did a nice job. However, the home office should have contacted me to make sure they did what I asked them to do in my phone message. Since my original request has not been completed yet, some of the questions here do not apply.