For this call we performed a heating tune up on one unit and a evaluation on the second unit. Within the first unit homeowner had a complete about noise levels all components within the unit were working within normal limits I gave the homeowner the option to install a soft start to mitigate the loud noise when the unit starts up. Homeowner had a question about a air cleaning UV system for the main unit as a upgrade, estimate left open for homeowner to have reference. The second unit we noted that it had a faulty thermostat not sending proper signals to the unit outside after replacing the thermostat within warranty we diagnose a faulty OEM condenser fan motor to be ordered and scheduled as recc under p&l warranty. Done for now, holding for parts, call to schedule when the part comes in. Homeowners free membership with star warranty expired, homeowner signed up for a home and budget membership to continue yearly ongoing maintenance.