Today I showed up for a membership tune up however upon arrival the homeowner expressed his concerns about the system not running like it should it was cutting out intermittently this was due to a clogged drain line tripping the water safety switch homeowner agreed to have me unpause my assessment of the system after finding a failing capacitor on the blower motor indoor I shifted outside and realized that the system is severely low on refrigerant it has a TXV and is only showing 0.7° of subcool superheat is about 18° and Delta is between 17 and 18 degrees at this point homeowner expressed his concerns for needing to leave for an appointment I tried to lock in a time that would work for his schedule for us to return however he says he needs to sit down with his wife and figure out what works for them and then call us back customer has been made aware of my concerns and understands that he may experience failure in the meantime before we return due to the time constraints I was unable t