For this job I performed an evaluation. I discovered a failed compressor at the electrical winding causing all the refrigerant to leak out of the unit. I successfully uploaded a video of refrigerant coming straight out of the blown portion of the compressor. $550 deductible for refrigerant was prepaid for, parts department to contact homeowners tomorrow with an ETA for when the compressor will come in and have record scheduled. Thank you for choosing Comfort Experts, have a great day!