2nd unit purchased this year and another quick and professional delivery. Ensured everything was up to code and went the extra mile to ensure they met requirements. 1st unit purchased had an issue they resolved asap and under warranty and expecting the same with this unit. Great communication and ensured any questions I had were answered right away. Gave instructions for care (unit is more maintenance-free than the older unit) and ensured my Nest unit was configured properly. Hauled away old unit and ensured everything was clean before leaving. Overall, very pleased with the process, and while, yeah, it's not cheap, at least I won't have to worry about these units for another decade or so.
