For this job, I worked on a heating tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Customer was notified that she had boughten the wrong filters, and that her system needed a filter replacement as soon as possible. In the outside condenser, customer had a out of tolerance capacitor, which was replaced under warranty. Membership upgrade and surge protection we're recommended for her unit, customer mentioned she is in a budget and cannot proceed with any of these recommended things. Thank you for choosing Comfort experts, have a great day!