When I got here the heat was not working pulled the panel off the package unit that is outside The heat strips breakers are turned off I turn them on and they started working on the second set of heat strips it only has a 10 wire with a 30 amp capacity that is not enough for that set of heat strips so I removed one of the jumper wires on one of the heat strips to make it where only one of them would work now they have 15 KW working and we want to come back out in about 2 weeks to go through the unit and make sure we have no other problems and look at the power coming to it I want to come out at no charge to do the checkup Home and Budget plan