Daniel S. was prompt, explained what needed to be done and took care of it. He’s polite and wanted to make sure it was done and ready for the the seasons!
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Overall Experience
Quality
Price
Convenience
Daniel was very helpful, explained things along the way and gave pointers to keep our system running smoothly in the future!
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6 hour wait. Promised first call at 10am. Completed minor repair at 4:15pm.
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Overall Experience
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Convenience
Jordan did an excellent job. Very professional and courteous
Overall Experience
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Overall Experience
Quality
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Convenience
Overall Experience
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Price
Convenience
Arrived for evaluation System down at arrival Compressor not running at start Found capacitor failed to run Replaced capacitor - system running Reccomended home and budget plan System left on cool at exit
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
For the evaluation I showed up to the customer's home for a no cool. I took a thermal image of the supply where it was blowing out at 76°. The customer stated his neighbor had added some are 410A yesterday, roughly 2 lb. At the condenser I gauged up and I had a 63⁰ SH, 0⁰ SC indicating the system is extremely low on refrigerant. I opened the coil panel and instantly saw vapor leaking out and found the leak on one of the capillary tubes. The customer has a substantial leak in the evaporator coil. I talked to customer about the cost of replacement and he would like to talk to a CA Monday 5 August.
Gave customer estimate on adding a sink light above sink. 2 different options. One to add to existing lighting in kitchen. A second one to install new dimmer and put light on separate switch. Interested in membership but not ready to bite.
Daniel S. completed annual hvac tuneup.
Arrived for two system STU All components were working and in tolerance besides the upstairs cap Recommend compressor savers, dual cap and duct cleaning Customer wants to wait
Arrived onsite was able to find the prv valve in the flower bed and adjusted the valve so that the pressure would be coming out better. On previous water pressure was 40 psi. I adjusted prv to 75 psi
Arrived for Eval Customer stated that this system has had drain problems before Recommend drain clear and pan strip Customer okayed Drained drain line and installed pan strip System was running before I left
Performed water pressure test on home and the pressure coming into home is 45 psi. Also cleaned out the screen on cold Water inlet for water heater had a lot of debris in it.
Arrived for Eval System runs but the primary drain line was clogged. Recommend Drain line disassembled and clear, drain switch, IAQ 200 and membership Customer okayed all rec Drained drain line and installed drained switch Installed IAQ 200 System running before I left.
