Daniel S. was prompt, explained what needed to be done and took care of it. He’s polite and wanted to make sure it was done and ready for the the seasons!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daniel was very helpful, explained things along the way and gave pointers to keep our system running smoothly in the future!
Overall Experience
Quality
Price
Convenience
6 hour wait. Promised first call at 10am. Completed minor repair at 4:15pm.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jordan did an excellent job. Very professional and courteous
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer is going to hold off on replacing HVAC for the time being and save up to ideally do both systems in the next year or two. Tony would like me as his technician from now on.
Pricing on this estimate is to replace the existing Frost Free Hose bib, which has a continual drip. Customer would like it replaced. Comfort Experts will shut water off to the residence to be able to goremove the existing hose bib. Once the hose bib has been removed, we will install a new Frost Free Hose bib. Upon completion, we will test the new install to ensure there are no leaks and the hose bib is functioning properly. *Comfort Experts is not responsible for repairs to the brick exterior, should we need to remove any bricks to access the point of connecting for the hose bib.
On arrival breaker was tripped at main panel to ac condenser. Found contactor blackened and in poor condition. Was able to run the machine by rearranging wires and found the system producing a subcool of 6. System is designed and was installed at a 9 subcool indicating the system is leaking refridgerant. Leak searched and found very intermittent pings in evaporator coil along with significant rust. Replaced contactor and respaded burnt wires with customers permission. Once completed I turned the system back on and had no high voltage passing through the disconnect. Informed customer and replaced breaker at disconnect versus replacing full disconnect. System running and cooling once complete. Recommended speaking with a comfort advisor about replacement due to age and condition of system and the likelihood of future repairs and downtime. Will follow up on Thursday around 6 to see if they would like to get quotes and get today's repairs waived with a new system. Thanks for cho
Performed cooling tune up Washed condensor and tightened connections Delta 17 - refrigerant is good All cooling components are in tolerance Replaced filter Reccomended home and budget plan Reccomended Drain saftey Reccomended soft start or compressor saver Reccomended capacitor Reccomended primary electrical control unit Reccomended 26x54 1/2 attic tent Homeowner will contact home warranty for system repairs/concerns System left on cool at exit
Arrived onsite customer was concerned for water heater cause shower were not getting hot in master bathroom. Inspected everything and the water heater is putting out hot water to all the fixtures in home except the master bathroom. Recommend changing out shower cartridge the homeowner said he knows how to change the cartridges out will do it himself.
I changed one of the systems filters and both blowers were a little dirty one drain pan had rust both coils have corroded a little bit.the duct are very dirty need a duct cleaning inducer motor amperage within tolerance condenser outside. One of them had a capacitor out of tolerance recommend changing it out. All amperage is within range and refrigerant within tolerance customer want a plumber to come out on Monday the 27th any time after 4 to check out why there are Little Rock’s coming clogging the faucets and not getting as hot
Arrived for evaluation System down at arrival Compressor not running at start Found capacitor failed to run Replaced capacitor - system running Reccomended home and budget plan System left on cool at exit
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
For the evaluation I showed up to the customer's home for a no cool. I took a thermal image of the supply where it was blowing out at 76°. The customer stated his neighbor had added some are 410A yesterday, roughly 2 lb. At the condenser I gauged up and I had a 63⁰ SH, 0⁰ SC indicating the system is extremely low on refrigerant. I opened the coil panel and instantly saw vapor leaking out and found the leak on one of the capillary tubes. The customer has a substantial leak in the evaporator coil. I talked to customer about the cost of replacement and he would like to talk to a CA Monday 5 August.
Gave customer estimate on adding a sink light above sink. 2 different options. One to add to existing lighting in kitchen. A second one to install new dimmer and put light on separate switch. Interested in membership but not ready to bite.
Daniel S. completed annual hvac tuneup.
Arrived for two system STU All components were working and in tolerance besides the upstairs cap Recommend compressor savers, dual cap and duct cleaning Customer wants to wait
Arrived onsite was able to find the prv valve in the flower bed and adjusted the valve so that the pressure would be coming out better. On previous water pressure was 40 psi. I adjusted prv to 75 psi