Was contacted once by Nelbud requesting to come in on Superbowl Sunday but that they would need us to close our Deli 2hrs early, I said that would not work and to let me know what other day they would prefer to come, to which I received zero response. They showed up the Mon, the day before Valentine's day, with no warning and told my team they needed us to shut down early. We said no. We said they could wait until we closed the Deli or they could come back later or a different day. They did service the hoods that night but did a very poor job. If we had received any communication back, then at the very least my team would have been prepared. Unfortunately, this seems to be standard practice with this company as it has happened many times in the past even though the issues above have been communicated to them.
