CE arrived onsite and found customer was having issues with their water heater not relighting. The homeowner had currently been vacant and all utilities (Gas, Water and Electric) had been shut off. After inspecting, we found that the customer's gas meter was still shut off. Only Atmos is allowed to turn the gas meter back on. Without gas we could not relight the heater for customer. We offered to flush the 4 yr old water heater, but customer did not wish to have work done today. Customer also has a toilet in the upstairs bath that will occasionally run. We went over repair and replacement options for the toilet, but customer did not wish to have work done today.