Completed tune-up all electrical components good Freon levels good amp draws good filters good unit is 10 years old out of warranty customers having problems with south side of house getting enough air flow went over options as far as duct work possibly upsizing equipment schedule for CA to come out Monday office is calling customer to set up appointment checked unit and AC and heating mode unit is working properly will need to return when customer has new thermostat that they are providing to put in customer has already paid by credit card