Came out for a plumbing evaluation customer is experiencing a leak coming from the shower in the hall bathroom upstairs this is due to a failed silicone seal around the sliding glass door and at the base tested the drain line by pouring approximately 10 gallons of water focused into the drain line itself did not experience any leaking downstairs however when we run the shower the water is splashing up into the track of the door and leaking out the corner which does end up causing the leak downstairs advised the homeowner that the seal needs to be cleaned up and redone there is no plumbing solution to offer homeowner is not interested in a membership as they are already tied up with another company for HVAC and electrical for the system that they financed thank you for choosing comfort experts!