Tonight I showed up for an evaluation on a 3-month-old Amana gas furnace communicating system upon arrival the system was not running thermostat was not blinking for a delay I went to the indoor unit the indoor unit was showing ac2 at the board but the blower was not running I went to the outdoor unit the LCD was reading code on and nothing was running so I checked the field connections leading into the condensing unit for low voltage I had no 24 volts calling for cool so I reconnected the field wiring however in the process I broke the thermostat wire twice and had to strip back a little more each time After experiencing that I inspected the full line between the condensing unit and the exterior wall of the home that it comes out of I was able to find no issues so I went to the indoor unit and inspected the wire from outside of the indoor unit I saw no break or cut in the sheathing and tugged the wire both directions in the process as I reached for a nut driver to open up the furnace