First of all, the communication is below average. My Assistant Store Director emailed me and asked if I knew we were being serviced. I knew nothing about this. She did not either. Someone called the store and left a message with a customer service clerk. A service like this should be directed to management only. The crew left the bakery oven door filthy, and the manager had to clean up the mess when she walked in. We would have refused the service if we didn't need it done. We would appreciate for better communication.
