Steven was very knowledgeable! Was a great experience! Highly recommend!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech arrived at a 2 system tune-up. Upon inspection, the main system was functioning well. Drain was clear. Filter was replaced. Capacitor were within specs. Delta was within range. The bedroom system was low on refrigerant. The coil was search and leaking. The blower capacitor was out of tolerance. The Delta was very low. The customer was informed of recommendations today. Due to age and price of repairs, the customer would like to speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The meeting is set for April 9th 3-5pm.
On arrival system was off. I determined that the indoor unit was blowing a fuse due to a burnt relay. I replaced the relay and installed a customer provided thermostat and the system ran and cooled. I inspected the outdoor unit and found the capicator incorrectly wires, the contactor was pitted and the compressor was overamping on start up. I re wired the capicator and installed a contactor and compressor saver kit. When I left the system was running and cooling. Thanks for choosing comfort experts and have a great day!
On arrival system was running and producing a 20 degree delta. The drain line flowed when flushed. Indoor unit had biological growth covering the blower and coil. The outdoor unit passed all electrical testing. I recommended a uv system to kill the biological growth and provide clean air. As I left system was running and cooling.
Install Heat pump 42k upflow. keep current filtration, includes duct cleaning
Arrived for HTU evap coil freezing Leak found and confirmed 3 times with customer present on air handler coil Comfort Advisor today at 5 Office to do pre check
Tech arrived at a warranty tuneup. Upon inspection the capacitors were within specs. The contactor was in working condition. The fan motor was labored. The condenser coils were hosed off to assist with air flow across the coils. The filter was dirty and was replaced. The Delta was within range. The drain system was not built properly and the drain switch was bypassed by the customer. The system was very dirty and there was growth throughout. The customer was informed of recommendations today. The system was functioning upon departure.
Upon arrival to customers house system was cooling During inspection discovered that the cause was a cap below tolerance causing system to not cool Brought this to the customers attention and we went ahead and got it swapped out and got the system up and cooling Customer also spoke about looking at pricing for duct cleaning and also condenser relocation showed him some pricing and he said they would think about it and give the office a call if they go further with it Left customers house with system cooling
Install 36k hz straight electric keep current filtration, new supply plenum
Upon arrival for service system on and cooling poorly. Inspected system and found refrigerant low. Leak searched and found leak in evap coil. Added free pound of refrigerant and pressure returned to functioning levels but still slightly low and risks leaking back out. Fan and compressor amp draw within unit specifications. Coil heavily corroded. Dust and growth on blowers. Capacitor within tolerance. Drain line clear. Due to cost of repairs and age of system recommended speaking with engineer. Customer agreed and scheduled for Thursday July 13th 6-8.
Tech arrived for a warranty tuneup*2. It was cold outside. Upon inspection, the capacitors were within specs. The contactor was in working condition. The Deltas were within range. The main system filter was replaced. The drains were clear and bleach was poured. The bedroom system evaporator coil was very dirty. The drain treatment strips were expired. The system did not appear to have Surge Protection. The customer was informed of recommendations today. He decided to move forward with replacing the drain treatment strips and coil cleaning on the master bedroom system. These actions were performed and photos were taken of the work. #IAQ The systems were functioning upon departure.
Tech arrived at a CTU. It was cold outside Upon inspection, the capacitor was almost out of tolerance and was replaced today. The contactor and fan motor had rust present. The dela was within range. The filter was dirty. There was not replacement available today. The coil and blower area was dirty. There was growth in the system including on the blower motor wiring. The drain system was clear and bleach was poured. There was no inline float switch but there was a wet switch. There was no observed surge protection. The customer was given pricing and information on recommendations. A level 2 duct cleaning is recommended to get the system and ductwork clean. An upgraded Polarized Media Filtration and UV system can help keep the system clean and is highly recommended. The inline drain safety and surge protector can prevent future damages. The customer took notes on the information given on the walkthrough at the end of the call and will speak with her husband about how they would like
Tech arrived to a warranty No Heat. Upon arrival the thermostat showed 50 degrees and was in the off position. The thermostat was switched to heat and the system was evaluated. The control board was flashing with 3 red flashes possibly indicating a pressure switch problem. The pressure switch was bypassed and the system regained functionality. The pressure switch was replaced and the system was tested multiple times. The heating system reached complete ignition each time it was tested. The customer was given information about Duct Cleaning, Media Filtration, Surge Protection, and Electrical Audit benefits. The system was functioning upon departure
2 heat sequencers and the outdoor breaker were bad, replaced under warranty, system working as it should
2 heat sequencers and the outdoor breaker were bad, replaced under warranty, system working as it should
