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Overall Experience
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Convenience
Justin found the problem, but had to order a part. Now awaiting delivery and installation of part.
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Great job, I spent 3 months in hospital, came home and found lightning had damaged my unit. Got it fixed today. Thank you.
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Ac problem diagnosed quickly & repaired Very well mannered tech I highly recommend
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Great service. Needed Fall service of unit. Tech was dispatched and got it done. Filter was shipped out ahead; was installed and heating unit tested. Tech showed owner how to activate emergency heating. Have used this company since 1978 in 3 different houses.
Response from Comfort Experts Inc.:
John, thank you for sharing your gratitude and appreciation with us! We're very grateful for our loyal customers like yourself. Thank you for calling on us time after time!
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Tech arrived as scheduled. Unit was not switching to emergency heat. Tech adjusted unit to start heat cycle. My household of young cat and my self really appreciated the help.
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Amana heat pump with air handler installed in 2019. All electrical connections are tight with no corrosion. Blower motor is acceptable. Blower wheel and evaporator coil are clean. Heat strips are pulling proper amperage. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. A compressor saver is recommended to help improve the efficiency and reliability of the system.
Fixed pipe where Ian installed new hose bibb -(call back on ian) Customer is going to insulate. Recall
*1 11/10/23 Tyler- found leak under main house beh8nd a hose bibb. Appears to be galvanized pipe. Our prices are to high per customer
Arrived to no heat, Jumped R G and Y wires at thermostat system came on in heat. Determined that thermostat is bad. Needs 3 heat 2 cool thermostat ordered.
Went and swapped out shorted O wire that was jumpered to let ac keep working Used extra wire that was not being used in the tstat strand and tested to make sure AC and Heating was working Left customers house with system cooling
Removed old toilet in mother-in-law suite, was leaking from the tank to the bowl, needed tank rebuild kit, needed new wax ring, recommended replacement Installed new American Standard toilet, checked for leaks, checked for stoppages. Toilet is operating correctly Swapped out broken flush handle Toilet rebuild kit upstairs Found another hose bib leaking needs to be swapped cust doesn't want to do it at this time
Replacing cust outdoor hose bibs, found one that would not stop dripping and found another leaking from the cutoff Replacing cust toilet in mother-in-law suite, current toilet is leaking water from tank to bowl, from bowl to ground as well. Fill valve and flush valve have also failed. Tank Rebuild on upstairs toilet Flush handle on downstairs toilet has broke, will replace when I return with new toilet.
Bypassed faulty breaker that is causing recurring issues Checked refrigerant levels acceptable Ampdraws acceptable Deltas acceptable System is operating efficiently Home was 72
Found breaker failure on Colman system, system is operating at this time Need to order passthrough breaker for Colman condenser Has to be breaker supplied with system Not the cut off
Arrived to no cool. Technician discovered that indoor unit was on and blowing all the time but not getting cool. Technician found that the outdoor disconnect had not been turned back on. Turned disconnect back on and outdoor unit started up. Turned temperature down on thermostat to get proper refrigerant readings. System went to stage 5 in cool and refrigerant levels are in range.
During inspection discovered that 3 amp fuse had blown and that the cap was below tolerance not allowing the compressor to turn on went ahead and got both swapped out and system turned right on and was cooling Left customers house with system cooling
Main living area system - On arrival the down stairs Condenser was not turning on , found the pass through breaker inside the unit was flipped off turned ot back on and monitored the system , refrigerant levels were acceptable at this time, electrical connections were acceptable, washed the unit from the inside out , waxed the top of the unit. Blower wheel was acceptable, Evaporator coil was acceptable, changed the filter for customer, poured a gallon of water down the drain and it drained, uv bulb burned out reccomened replacing. Upstairs system- checked refrigerant levels and they were acceptable at this time, washed the unit out from the inside , waxed the top of the unit , dual capacitor was acceptable, electrical contactor was acceptable. Filter had been changed recently , blower wheel was acceptable, Evaporator coil was acceptable, electrical connections were acceptable, checked the drain by pouring a gallon of water down the drain. Mini split - inspected system an
Arrived at 8:10 Preformed Eval on system and freon levels were acceptable, found dirty coil and return leak causing the coil to get dirty , need to address issues at the same time so it prevents it from happingin in the future.
Upon arrival to customers house system was off During inspection discovered that the board had gone bad and was not allowing the system to turn on Customer paid for service fee and membership today but said he could pay for board tomorrow when he gets paid if the office could give him a call or email
