Today I showed up for an evaluation of an 18-year-old heat pump unit running on r22 as soon as I started talking to the homeowner he let me know that it was freezing up and he wanted us to figure out if it was low on refrigerant plugged up my gauges and saw a 12° suction saturation temperature well below 32° gave him a rough estimate for how much refrigerant would cost and he opted to sit down with a comfort advisor free of charge to discuss his replacement options comfort advisor scheduled for today 3:00 to 5:00 p.m. bracket