For this evaluation the customers system was freezing up and the blower was not running. The system would run when the thermostat was set to "On" but would not run when set to "Auto", causing the evaporator coil to freeze up. I tightened the low voltage lines on the thermostat and after a delay the system started running like it was supposed to when the blower was set to Auto. When I gauged up I also had a 33⁰ SH with a piston metering device, and a target of 14⁰ indicating the system is under charged. I spoke to the customer that the system was under charged and based on how young the system is and the poor quality of install (See photo of buried refrigerant lines as the system was not set on a platform) I believe that the system was not properly charged with refrigerant after installation and is why it has not been running efficiently and another contributing factor as to why the evaporator coil was freezing up. I added exactly 16oz of 410A to the system and got it to a 14⁰ target Su