For this job I performed a evaluation. Upon arrival homeowner showed me the water damage that has happened from leaking coming from the inside unit. I checked refrigerant levels tested the drain line and notice when the system was running that the evaporator coil was sweating a lot and dropping water on top of the blower. Pictures show damage that has been done over time of this happening. We suspect that the system is an upflow system installed for a downflow. I recommended homeowner get in contact with the install company and see if they are able to get a downflow kit for the system, install,and repair issues or for homeowner to reach out to me to schedule a comfort advisor to give an estimate for a downflow system. Thank you for choosing come for experts have a great day!