Blake was was on time and efficient in reviewing our units. He was very pleasant and provided all of the information I requested. It was an excellent service and Blake is a great representative for your company.
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Blake was very courteous and arrived within the expected window.
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Desmond and his team were professional and courteous throughout a very long day (12 hours) to do the new AC install, some ducting work, and adding additional insulation.
Response from Comfort Experts Inc.:
Thank you James!! We appreciate this!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech arrived at a membership tune-up. Upon inspection, the capacitors were within specs. The contactors were in working condition. The condenser coils were hosed off to assist with air flow across the coils. The filters were dirty and replaced. The drains were clear and vinegar was poured. The Deltas and refrigerant was within range. The UV bulb was not functioning. The customer was informed of recommendations today. The systems were functioning upon departure.
Tech arrived at a tune-up. Upon inspection the duel run capacitor was within specs. The contactor was scorched. The R22 system refrigerant test indicated that the system was low on refrigerant and the TXV was not functioning. The filter was dirty and replaced. The blower area was dirty. There was lint from the dryer vent termination falling intoo the furnace. A basic cleaning was performed on the ingnition components. The drain was draining slowly. The blower capacitor was tested and was out of tolerance. The customer was informed of recommendations today. He decided to move forward with replacing the blower capacitor today. He also decided to add a Copper Membership to his account. The system was functioning upon departure.
Tech arrived at a Warranty tune-up. Upon inspection the capacitor was within specs. The contactor was in working condition. The coils we're hosed off to assist with air flow. There was no observed surge protection. The filter was dirty and replaced. The drain system was clear. The UV bulb was expired. The customer was informed of recommendations today. He decided to move forward with a. Copper Membership today and will call back about the UV light once he discusses it with his wife. The system was functioning upon departure.