Arrived to no cool. Customer says that previous technician believed the 120v outlet powering the furnace was bad. Customer said she pulled all plugs from the outlet to have it tested. The 24v transformer powering the UV system was bad but the outlet was fine. This technician plugged in the furnace and the system started up system was running and cooling upon departure. Customer would like to speak to Riley tomorrow regarding the new system estimate. Customer believes she shouldn't have to pay a service fee. Not technically a recall on previous technician. Pausing job until Riley speaks with the customer.