For this evaluation I showed up to the customer's house and the downstairs unit was not running. Inside there was a call for cool, but only hot air was being blown. There was no sound coming from the condenser to indicate the capacitor was out, which I did test and it was still within tolerance. However there was not high voltage at the contactor and the breaker was tripped at the disconnect. I unplugged the compressor and turned the system back on and the fan ran and did not trip the breaker, indicating the compressor is grounded. Customer stated after the storms in May, that's when she started to notice that her AC was not running as efficiently. My phone the customer that this is because the compressor is basically fried and that is the heart of the system and there's no refrigerant being pumped to cool the house.