6/3/25 Upon arrival system emergency drain pan has water in it Water is not properly escaping through secondary drain line System only performing at 8-9 delta Due to weather conditions we are unable to calculate and inspect any refrigerant devices Homeowner agreed to have technician to come out tomorrow to further evaluate Homeowner turned off system so unit would not continue to condensate water into drain pan Homeowner will not be home from 10.30am - 12.3pm