I had to suffer in the heat with no AC for 17 days, cooking all my meals out on the grill even when it’s raining to not increase the temperature in the house from cooking in the oven or on the stove top. I have been a customer for 20 years and I feel that I was not taken care of and they should’ve provided a temporary window AC while waiting for the compressor part to arrive. Our technician, Mike did a great job installing the compressor when it arrived and none of this is his fault.