Arrived for STU filter ok drains clear Heat strip contactor burnt and failed Coil is impacted by dust and dog fur causing ~20-30% efficiency loss Blower equally dusty and same efficiency loss Insulation is attic extremely lacking and should be brought up to code to reduce utility bills Insulation around the metal duct work is missing in several areas resulting in further efficiency loss and higher utility bills System is very likely to be oversized and experience premature failure if major components 4 ton condenser, 5 ton air handler, 884 square foot house 5 year factory warranty expires 3/17/25 System replacement with insulation improvements highly recommended due to cost of repairs and current utility costs Homeowner will discuss options with her daughter and get back to us