Upon evaluation there is major obstruction to the airflow on the outdoor coil as well as the indoor coil the TXV and bulb on the indoor we're not insulated there is air loss from the plenum and the compressor is pushing the inrush limits recommended a compressor saver a new dual run capacitor and a coil cleaning for both units indoor and out customer needs to speak with her significant other in order to make a decision to move forward with repairs