Pollen technicians arrival technician talk to homeowner technician did find that one of the systems is not keeping up correctly technician did athero evaluation as well as a complete tune-up on both systems technician found that the system is a mixed match system outside is from 1999 and the indoor is from 2015 outside is a heat pump and inside is a gas furnace everything is working properly system is not efficient as it used to be technician is going to have a comfort advisor come out to talk to homeowner