Upon arrival tech was shown a video of what was going on tech turned thermostat down to get the system to make the noise In the video you can hear the reversing valve click on and off repeatedly tech had the system run for 30 minutes tech check all electrical connections. Tech was getting a constant 24v call all the way from the thermostat to the outdoor tech check the incoming voltage to the outdoor control board to the leaving voltage out of the board. Tech has the system satisfy and turned it down lower the reversing valve isn't making the noise at this time. The system is cooling at this time