For this job I tried to perform a evaluation. Homeowner stated that they had another company come a week ago and do an evaluation on the system. Homeowners stated that they did not need a full evaluation all they wanted was a quote for a drain pan, a drain safety, and a lift on the horizontal air handler in the Attic. Homeowner stated that they have a friend who works in HVAC and declined the estimate given. No further suggestions were made, homeowner just wanted the quote of those three things. Thank you for choosing comfort experts have a great day!