After arrival, the homeowner explained to me that they only have one issue throughout the home and that is that the kitchen faucet is a little loose So I just went underneath it and tightened it up with my hands and it was no longer loose. I then lowered the temperature on their water heater because it is quite a bit hotter than what they are comfortable with and I told them that if this issue keeps on happening , they should give us a call and we might need to either replace the water heater or just the control valve and burner. Thank you