Arrived on site greeted customer thanked them for continued membership and business. Customer said the thermostat was set to 73 but hadn't gone below 75 all day. Upon moving to the outdoor unit it wasn't on initially I believed it to be a dual run cap then the unit cut on for 3 minutes and would then shut off again. Checked the indoor unit for switches. Drain switch was tripping advised the customer drain line was clogged and clearing was not covered by warranty. Customer understood and agreed to repair cut and cleared line both ways. Disassembled P-Trap and washed out with hose. Reassembled and tested drain line. Line is now draining properly.